Shipping & Returns Policy

How long will it take to receive my order?

Orders typically arrive within 5–7 business days using traditional, cost-effective shipping methods. For U.S. deliveries, please allow up to two weeks depending on customs and carrier delays. If you need your order sooner, expedited shipping is available — just let us know and we’ll make it happen.

Can I request expedited processing?

If you need your order sooner, please contact us at shop@jennygreco.com
. We will do our best to accommodate expedited requests whenever possible.

Will I receive a confirmation when my order ships?

Yes. Once your order has shipped, you will receive an email confirmation with your shipping details.

Do you offer international shipping?

Yes, we do ship internationally. If you have specific shipping needs or timing concerns, feel free to reach out — we are happy to help accommodate.

What is your return policy?

We do not offer returns, but we are happy to accommodate exchanges - either for store credit or another product. Exchanges must be requested within 60 days of purchase.

We also offer free repairs for reasonable issues. If the piece includes precious stones, a small fee may apply depending on the materials and scope of the repair.